Privacy Policy
1. Introduction
Urban-Drift (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.
Urban-Drift operates under a company registered in the United Arab Emirates (UAE) and serves customers internationally.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data (cookies and analytics)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order confirmations and updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Payment Security
All payments are processed through secure third-party payment providers. Urban-Drift does not store full credit/debit card details on its servers.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website performance
- Analyze traffic
- Personalize user experience
You can control cookie preferences through your browser settings.
6. Sharing of Information
We may share information with:
- Payment processors
- Shipping and logistics providers
- IT service providers
- Legal authorities if required by law
All third parties are required to protect your data.
7. International Data Transfers
As we operate internationally, your data may be processed outside your country of residence, including in the UAE. By using our website, you consent to such transfers.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
To exercise your rights, contact us at the email below.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.
However, no internet transmission is 100% secure.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
13. Contact Information
For any privacy-related questions, please contact:
📧 Email: support@urban-drift.com
🌐 Website: www.urban-drift.com